SRM’s Mission is to enrich the quality of life of the people through responsible application of knowledge, technology and skills. SRM is committed to the pursuit of excellence through world-class products, innovative processes and empowered employees, to provide the highest level of satisfaction to our customers.
To realize the Mission, SRM will :
Provide products and services of high and consistent quality, ensuring value for money to our customers.
Endeavour to attain a position of leadership in each category of our businesses.
Develop our employees by encouraging empowerment and rewarding innovation.
Promote an environment for learning and personal growth.
Attain a high level of productivity in all our operations through effective utilisation of resources and adoption of appropriate technology.
Promote inclusive growth by encouraging and assisting our distributors and suppliers in improving efficiency.
Ensure superior return on investment through judicious use of resources and efficient operations, utilising our core competencies.